Engagement Leads to Loyalty

Engaged Employees Can Help Drive Brand Loyalty

Having fully engaged employees can help reverse the trend in the decline in brand loyalty by consumers.   According to Ernst & Young, 25% of buyers consider brand loyalty in their purchasing decisions.  If you look at the list of reasons that drive employee purchases below, you can see multiple behaviors that engaged employees display and could help address and improve.   52%...

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Grow Profits from Leadership

Lessons from The Big 5 Leadership Principles that Grow Profits

The first on a series of group sessions introducing the top Leadership Principles took place this past Friday in RTP.  We had participants who filled the roles of both employee and managers in the room in addition to business owners and 1 college student.   The feedback from the participants was fantastic as we ran over our allotted time in the room...

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Return Investment

Our Value – Reduce Employee Turnover

Often I have been told by small business owners that they are good with HR as they are compliant and do not have any issues currently.  I am the first to tell them that it is great to hear, however, I believe that is just the tip of the iceberg.  The value that I want to bring to these businesses...

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Bully

Mean Coworkers & Office Culture – The Impact

We all have encountered a co-worker who we felt was mean and/or difficult to work with in the work place.  Most co-workers I have encountered have been great to work with and helpful to their fellow employees, but every once in a while, there is an employee who acts as if the entire business exists for his/her benefit and can...

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Do You Want to Grow Your Business? Part 2

Last week's blog, Do You Want to Grow Your Business Part 1, focused on how complexity and bureaucracy can impede the growth of your company.  This week we are going to focus on what you can do to prevent this from happening.   The first step to prevent your organization from getting backed-up is to recognize the five potential causes.   Distortion of...

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Attorney Turnover – Why Such a High Rate?

[caption id="attachment_3102" align="alignright" width="300"] This attorney seems to know where he wants to go.[/caption] Young attorney's are just like any other young employee, they want to know how they are doing at their new job and is their an opportunity for growth in the firm or company.  Without frequent and meaningful Performance Reviews, it becomes impossible to predict where you stand...

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High Turnover – Welcome White Collar Professions

Lower-skilled, lower-wage jobs historically have had higher turnover rates than white-collar jobs, however, we are seeing higher turnover rates in some traditionally highly-skilled, white-collar jobs in businesses of all sizes.  Today nearly a quarter of working Americans clock in each day in businesses where the average tenure is less than a year. The price of this employee churn is extraordinarily...

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