Engagement Leads to Loyalty

Engaged Employees Can Help Drive Brand Loyalty

Having fully engaged employees can help reverse the trend in the decline in brand loyalty by consumers.   According to Ernst & Young, 25% of buyers consider brand loyalty in their purchasing decisions.  If you look at the list of reasons that drive employee purchases below, you can see multiple behaviors that engaged employees display and could help address and improve.   52%...

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Grow Profits from Leadership

Lessons from The Big 5 Leadership Principles that Grow Profits

The first on a series of group sessions introducing the top Leadership Principles took place this past Friday in RTP.  We had participants who filled the roles of both employee and managers in the room in addition to business owners and 1 college student.   The feedback from the participants was fantastic as we ran over our allotted time in the room...

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Return Investment

Our Value – Reduce Employee Turnover

Often I have been told by small business owners that they are good with HR as they are compliant and do not have any issues currently.  I am the first to tell them that it is great to hear, however, I believe that is just the tip of the iceberg.  The value that I want to bring to these businesses...

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Ring Bell Hospitality

Hospitality Turnover

I constantly hear owners and managers from the hospitality industry complain about their high turnover rate.  I rarely if ever hear anyone discuss what they did to address it.  I found this interesting article that talks about becoming a destination employer.  They suggest many of the same techniques used in corporate America.   Check this out. Save...

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How Much Time Is and Should be Spent Engaging

Over the past few weeks I have been discussing the importance of Employee Engagement and how that can help drive profits, revenue and growth.  As I further engage in my research the quote below caught my attention. "If you're a leader trying to improve the inspiration, engagement, innovation and intrinsic motivation of your employees, it would be wise to assess whether...

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Driving Profits from HR

60% of the executives are starting to expect the HR department to partner with other departments to improve the company’s core competencies and competitive advantages.  What do you expect from your HR Function?  Read the article linked below to learn more about this business trend.   The Human Resources Department As a Profitability Factor Save...

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Get what you pay for

You Get What You Pay For

You Get What You Pay For My website and blog have been down for the past few weeks.  As a new business owner with a limited budget, I try my best to spend what I spend wisely and in the correct places.  For the most part, I have made good decisions up until this point.  However, when one of your key...

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Improve Physician Engagement to Drive Strategic Priorities and Profits

Physician engagement is pivotal to achieving success in both hospitals and private family practices.  The social concept to post physician ratings and patient experience on the internet highlights the need to understand the physician's perspective and motivation in order to improve performance.  Offices can gain insight into whether physicians and support staff are likely to stay, as well as if...

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How a Dr. Can Learn to Hire Like a Recruiter

Transitioning from working for a large hospital into your own private practice has its challenges.  The article below outlines how to best go about hiring your staff and follow industry best practices.   Six Ways to Hire Like and HR Pro at Your Medical Practice Save Save Save Save Save...

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Do You Want to Grow Your Business? Part 2

Last week's blog, Do You Want to Grow Your Business Part 1, focused on how complexity and bureaucracy can impede the growth of your company.  This week we are going to focus on what you can do to prevent this from happening.   The first step to prevent your organization from getting backed-up is to recognize the five potential causes.   Distortion of...

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