Opportunity

When Opportunity Knocks – Small Business

As a Small Business person you never know when an opportunity arises.  I know we do not want to come off as obnoxious also talking about your business but you never know who can over hear a conversation or one of your friends or associates business connections.   This past week I learned that one of the parents of a child on...

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Bully

Mean Coworkers & Office Culture – The Impact

We all have encountered a co-worker who we felt was mean and/or difficult to work with in the work place.  Most co-workers I have encountered have been great to work with and helpful to their fellow employees, but every once in a while, there is an employee who acts as if the entire business exists for his/her benefit and can...

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Importance of Employee Handbook

No One is Immune From the Handbook

Earlier this month a story broke about not only the importance of the Employee Handbook but the fact that no one is immune from the enforcement of its rules.  Just after the 4th of July news broke that Gretchen Carlson was suing the chairman and CEO of Fox News, her former employer, for sexual harassment and creating a hostile work...

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Improve Physician Engagement to Drive Strategic Priorities and Profits

Physician engagement is pivotal to achieving success in both hospitals and private family practices.  The social concept to post physician ratings and patient experience on the internet highlights the need to understand the physician's perspective and motivation in order to improve performance.  Offices can gain insight into whether physicians and support staff are likely to stay, as well as if...

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Attorney Turnover – Why Such a High Rate?

[caption id="attachment_3102" align="alignright" width="300"] This attorney seems to know where he wants to go.[/caption] Young attorney's are just like any other young employee, they want to know how they are doing at their new job and is their an opportunity for growth in the firm or company.  Without frequent and meaningful Performance Reviews, it becomes impossible to predict where you stand...

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High Turnover – Welcome White Collar Professions

Lower-skilled, lower-wage jobs historically have had higher turnover rates than white-collar jobs, however, we are seeing higher turnover rates in some traditionally highly-skilled, white-collar jobs in businesses of all sizes.  Today nearly a quarter of working Americans clock in each day in businesses where the average tenure is less than a year. The price of this employee churn is extraordinarily...

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Law Office Corporate Culture

[caption id="attachment_2712" align="alignleft" width="150"] Law offices have corporate culture too.[/caption] After having spent the better part of the past 16 years watching software companies make the best sales person the VP of Sales and then struggle, I did not find the article linked below all that surprising.  The same line of thinking as the skills rarely translate from one job to...

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Software as a Service – Increasing and Productivity in Small Businesses

Software as a Service, or better known as the SaaS business model, has been a staple of the effort in large businesses to increase the Return on Investment and productivity in their use of software systems.  The major benefits of this concept is to have the vendor host the application, and be responsible for the on-going development, support and data...

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