Engagement Leads to Loyalty

Engaged Employees Can Help Drive Brand Loyalty

Having fully engaged employees can help reverse the trend in the decline in brand loyalty by consumers.   According to Ernst & Young, 25% of buyers consider brand loyalty in their purchasing decisions.  If you look at the list of reasons that drive employee purchases below, you can see multiple behaviors that engaged employees display and could help address and improve.   52%...

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Grow Profits from Leadership

Lessons from The Big 5 Leadership Principles that Grow Profits

The first on a series of group sessions introducing the top Leadership Principles took place this past Friday in RTP.  We had participants who filled the roles of both employee and managers in the room in addition to business owners and 1 college student.   The feedback from the participants was fantastic as we ran over our allotted time in the room...

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Ring Bell Hospitality

Hospitality Turnover

I constantly hear owners and managers from the hospitality industry complain about their high turnover rate.  I rarely if ever hear anyone discuss what they did to address it.  I found this interesting article that talks about becoming a destination employer.  They suggest many of the same techniques used in corporate America.   Check this out. Save...

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How Much Time Is and Should be Spent Engaging

Over the past few weeks I have been discussing the importance of Employee Engagement and how that can help drive profits, revenue and growth.  As I further engage in my research the quote below caught my attention. "If you're a leader trying to improve the inspiration, engagement, innovation and intrinsic motivation of your employees, it would be wise to assess whether...

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Driving Profits from HR

60% of the executives are starting to expect the HR department to partner with other departments to improve the company’s core competencies and competitive advantages.  What do you expect from your HR Function?  Read the article linked below to learn more about this business trend.   The Human Resources Department As a Profitability Factor Save...

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Get what you pay for

You Get What You Pay For

You Get What You Pay For My website and blog have been down for the past few weeks.  As a new business owner with a limited budget, I try my best to spend what I spend wisely and in the correct places.  For the most part, I have made good decisions up until this point.  However, when one of your key...

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