Engagement Leads to Loyalty

Engaged Employees Can Help Drive Brand Loyalty

Having fully engaged employees can help reverse the trend in the decline in brand loyalty by consumers.   According to Ernst & Young, 25% of buyers consider brand loyalty in their purchasing decisions.  If you look at the list of reasons that drive employee purchases below, you can see multiple behaviors that engaged employees display and could help address and improve.   52%...

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Wasting Money

You’re Probably Wasting Money on Leadership Development

Business leaders I know react one of two ways to this statement. Ha!  It goes to show what you know.  We don’t bother with that fluff.  We’re too busy working.  Our leaders learn on the job. No way!  We know how important it is to equip our new leaders with how to do things.  We know we need to groom...

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Opportunity

When Opportunity Knocks – Small Business

As a Small Business person you never know when an opportunity arises.  I know we do not want to come off as obnoxious also talking about your business but you never know who can over hear a conversation or one of your friends or associates business connections.   This past week I learned that one of the parents of a child on...

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Return Investment

Our Value – Reduce Employee Turnover

Often I have been told by small business owners that they are good with HR as they are compliant and do not have any issues currently.  I am the first to tell them that it is great to hear, however, I believe that is just the tip of the iceberg.  The value that I want to bring to these businesses...

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Hospitality Risk

Check out this great Infographic from Hospitality Risk Solutions. Hospitality Industry Employment Risks: High Hotel Employee Turnover Rates Increase Operating Expenses While Lowering Customer Service Experience And Guest Loyalty - Infographic Turnover: High Cost in Hospitality Let's see if we can work together to lower your turnover rate. Save Save...

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Importance of Employee Handbook

No One is Immune From the Handbook

Earlier this month a story broke about not only the importance of the Employee Handbook but the fact that no one is immune from the enforcement of its rules.  Just after the 4th of July news broke that Gretchen Carlson was suing the chairman and CEO of Fox News, her former employer, for sexual harassment and creating a hostile work...

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Get what you pay for

You Get What You Pay For

You Get What You Pay For My website and blog have been down for the past few weeks.  As a new business owner with a limited budget, I try my best to spend what I spend wisely and in the correct places.  For the most part, I have made good decisions up until this point.  However, when one of your key...

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Improve Physician Engagement to Drive Strategic Priorities and Profits

Physician engagement is pivotal to achieving success in both hospitals and private family practices.  The social concept to post physician ratings and patient experience on the internet highlights the need to understand the physician's perspective and motivation in order to improve performance.  Offices can gain insight into whether physicians and support staff are likely to stay, as well as if...

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How a Dr. Can Learn to Hire Like a Recruiter

Transitioning from working for a large hospital into your own private practice has its challenges.  The article below outlines how to best go about hiring your staff and follow industry best practices.   Six Ways to Hire Like and HR Pro at Your Medical Practice Save Save Save Save Save...

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